Check Legal Conditions Before You Proceed
Our Legal notice sets the conditions for using an account, sending payment instructions and requesting help with personal data. Access or eligibility depends on local law, and we may ask you to complete phone verification before account access. Your account details should match the payment route
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you select, whether that is DANA, OVO, GoPay, QRIS, a virtual account or bank transfer. We record transaction references so our support team can compare a receipt with the cashier status. If a payment is delayed, do not repeat the instruction until the status is checked.
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The notice also explains acceptable account use, attempts to protect another person’s account, and the steps for raising a correction or access request. Read the full wording before opening an account, and contact us when a clause is unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.